Posts on corporate culture
The mystery of Etsy's map
Jul 2022 · Etsy has sent 26 million emails to UK customers over the last four years, all containing the same error. Why?
Company values
Jun 2022 · Most company values are meaningless and worthless. They are too often generic adjectives which serve little purpose. But it doesn’t have to be this way. Values can be useful tools which help organisations make decisions and strengthen their culture.
What makes a good risk register?
May 2022 · A good risk register is a valuable tool for managing risk, but too often they are crude facsimiles of useful documents made without any consideration for what purpose they might serve or how they might be structured to best achieve that purpose.